Global Refund Policy & Terms and Conditions

Table of Contents

1. Refund Policy for Digital Services

We do not offer refunds for any digital services or subscriptions purchased through our platform. All purchases are final and non-refundable. This includes but is not limited to:

  • Online Courses & Batches (Live / Self-Paced)
  • Digital Study Materials (eBooks, Notes, PDFs)
  • App Subscriptions & Web Portals
  • Online Counseling or Mentorship Services

Each service incurs a fixed backend and content cost post-purchase. Hence, we strongly recommend that all customers:

  • Access our free resources before buying.
  • Connect with our Sales & Support Team via WhatsApp or Call: 9090395953 / 8013666663.
  • We attempt to offer complete clarity on our services. Kindly review our demo content or free content and connect with us for further clarification.

2. Use of Free Content

We host extensive free resources across our app, website, YouTube channel, and Instagram. Students are encouraged to use them thoroughly before making any purchase decisions.

3. Replacement Policy for Digital Products/Services

  • One-time replacement allowed within 7 calendar days of purchase.
  • Replacement must be for a product of equal or lesser value.
  • If the new product is higher in value, the difference must be paid.
  • No refunds under any condition.

4. Book Purchase & Replacement Policy

  • All books purchased through our platform are non-refundable.
  • For books purchased via Amazon, Flipkart, etc., follow their respective policies.
  • Replacements are valid within 7 days and only for damaged items.
  • No replacement for incorrect addresses or refusal of delivery.
  • In case of a damaged/wrong product, please contact 8013666663 within 7 days for assistance.

5. Communication Consent & User Registration

By registering with us, you consent to be contacted via:

  • Phone Calls
  • WhatsApp Messages
  • Emails

We may reach out to understand your goals, provide assistance, and offer service recommendations.

6. Usage and Retention of Information

We collect and store data when you interact with our platforms, including:

  • Personal and contact details
  • Transaction data
  • User-generated content like doubts, test attempts, etc.

We use this data to personalize services, improve functionality, prevent fraud, and communicate important updates.

7. Cookies & Tracking

We use cookies to:

  • Save preferences
  • Improve performance
  • Analyze trends and behavior

You may disable cookies in your browser settings, though this may affect functionality.

8. Sharing of Information

Your information may be shared with our trusted service providers for:

  • Payment and transaction processing
  • Platform hosting and IT support
  • Marketing and customer assistance

They are bound to strict confidentiality and purpose-limited use.

9. Limitation of Liability

We strive to ensure content accuracy, but we are not liable for any direct or indirect damages arising from usage of our platforms or services.

The Company is not the originator of all content and shall not be held accountable for its completeness or accuracy.

We are not liable for incidental or consequential damages (e.g., loss of data or business) under any circumstances.

Violations of terms may lead to account suspension or legal action. We may disclose user information if required by law.

10. Policy Modifications

This policy may be updated without prior notice. Continued usage indicates acceptance of updated terms.

11. Legal Jurisdiction

All disputes will be governed by Indian law under the jurisdiction of the courts of Meerut, Uttar Pradesh.

Contact Us:
📧 Email: director@powerwithinpsychology.com
📞 Phone: 9090395953 / 8013666663